Account Deletion
Request account deletion.
OHelp has prepared an authenticated request process for account and personal-data deletion. Once the backend workflow is deployed, a submitted request begins review; it is not an immediate deletion confirmation.
How to submit a request
When the deployed OHelp service makes the workflow available, sign in to OHelp, open your Profile, select Request Account Deletion, review the information, and confirm the request twice. OHelp records the request against the account that is signed in and signs you out after submission.
What happens next
The deployed backend workflow records your request for authorised processing. OHelp does not state that all data is deleted when the request is submitted. The request may be reviewed to protect users, prevent fraud, resolve active matters, and meet applicable obligations.
Data handling
Eligible account profile information, provider profile information, agent profile information, notification preferences, and user-owned profile images may be deleted or anonymized during authorised processing. Job, application, message, review, and referral information may require anonymization or special handling where it affects other marketplace users.
Payment, wallet, withdrawal, payout, subscription, commission, KYC, dispute, support, security, and audit records may be retained where needed for transaction integrity, fraud prevention, disputes, security, or legal obligations. OHelp does not promise immediate removal of records that must be retained.
Cannot access your account?
Use the OHelp Support page or email emmacoworld@yahoo.com to request help. Do not send passwords, card details, or identity documents through email.