Support | OHelp

Choose the topic that best matches your question. Keep job communication and payment activity in OHelp whenever possible.

Account and login

Get help with phone or email sign-in, verification codes, profile details, and access to your account.

Customer jobs

Questions about posting work, choosing a provider, job status, completion, or reviews.

Providers and bookings

Help with applications, service profiles, verification status, accepted jobs, and booking activity.

Payments and withdrawals

Support for job payments, wallet activity, payout setup, withdrawal requests, and transaction records.

Subscriptions

Help with profession subscriptions, eligibility, renewals, and subscription payment records.

KYC and verification

Questions about verification requirements, submitted information, and review status.

Agents and referrals

Support for referral codes, agent dashboards, commissions, and payout-related questions.

Disputes and safety

Report a job dispute, suspected fraud, unsafe conduct, or activity that requires review.

Account and data deletion

When the deployed OHelp service makes the workflow available, sign in, open Profile, and select Request Account Deletion. The authenticated request is reviewed through OHelp's deletion workflow. Read the deletion information.

Help for every step of the job.